Software as a Service (SaaS) Agreement

Serenity Integrated Systems

This Software as a Service Agreement ("Agreement") is entered into by and between Serenity Integrated Systems, a company operating under the laws of Florida ("Provider"), and the subscribing school or educational institution ("Client").

1. PROVISION OF SERVICES

Provider grants Client a non-exclusive, non-transferable, revocable right to access and use the Serenity Campus cloud-based software suite ("Software")—including modules for locker management, parking administration, digital hall passes, and visitor screening—solely for Client's internal educational operations.

2. FEES AND REVENUE SHARE

2.1 Software Licensing Fees: Provider provides the base Software platform to Client at zero upfront subscription cost.
2.2 Transaction Fees: In lieu of subscription fees, Provider monetizes the Software via a per-transaction platform fee. Our standard platform fee is 10% + $1.00 per successful transaction. The administrator may choose whether this fee is absorbed by the School or passed on to the customer as a convenience fee. Client agrees to utilize Stripe Connect to process all student payments.
2.3 API and Background Check Fees: If Client enables the Visitor Management System (VMS) live background check feature, Client may be billed a subscription fee to cover third-party data aggregation costs.
2.4 Hardware Purchases: Physical padlocks, label printers, and mobile scanning devices ("Hardware") are sold separately. Hardware purchases will be billed via standard invoicing.

3. STRIPE CONNECT INTEGRATION

Client agrees to create and maintain an active Stripe Connect account to receive payouts. Client is solely responsible for ensuring accurate banking information is provided to Stripe. Provider does not hold, store, or directly handle Client funds at any time. All disputes, chargebacks, and refunds initiated by students or parents must be managed by Client through their connected Stripe dashboard.

4. LIMITATION OF LIABILITY & DISCLAIMERS

4.1 Physical Security: Provider supplies Hardware and Software to assist in asset management. However, Provider is not an insurer. Under no circumstances shall Provider be held liable for any lost, stolen, or damaged property stored within Client's physical lockers, parking lots, or campus grounds, regardless of whether such loss was due to hardware failure, software malfunction, or unauthorized access.

4.2 System Availability: The Software is provided "as-is." Provider makes no guarantee of 100% uptime and shall not be liable for disruptions caused by third-party hosting, internet service providers, or Stripe API outages.

            4.3 Visitor Management and Background Checks: The Visitor Management System (VMS) utilizes third-party application programming interfaces (APIs), including national sex offender registries, to screen visitors. Provider acts solely as a conduit for this data and makes no warranties regarding the accuracy, completeness, or timeliness of data returned by these third-party services. Provider shall not be liable for false positives, false negatives, system outages, or any physical harm, property damage, or unauthorized access resulting from the use or failure of the VMS. The final decision to grant, deny, or restrict physical access to the campus remains the sole responsibility of Client and its staff.
        

5. DATA PRIVACY AND SECURITY (FERPA)

Provider acknowledges that it may receive access to student educational records and visitor identification data. Provider agrees to treat all student data in strict compliance with the Family Educational Rights and Privacy Act (FERPA) and applicable state laws. Provider will only use student and visitor data for the express purpose of facilitating the campus management services described herein, and will never sell, lease, or monetize personal data to third parties.

6. TERMINATION

Either party may terminate this Agreement at any time with thirty (30) days written notice. Upon termination, Client’s access to the Software will be revoked, and Provider will securely export and subsequently delete Client's student data and visitor logs in accordance with applicable data retention laws.

7. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any legal action arising out of this Agreement shall be brought exclusively in the state or federal courts located in Volusia County, Florida.

Document Version: 2.1 — Last Updated: April 2026